The 7 a.m. scramble

Most days start the same way: someone stands at the whiteboard, sequencing jobs by gut. Who takes what, in what order, who can handle the ADAS calibration, who's off this afternoon, and where the glass gets picked up. It eats the first hour of the day — and the routes still end up crisscrossing town.

The Omega EDI Route Optimizer does that in one click. Hit Optimize and your schedule fills in with every job assigned to the right technician in the right order. Customers receive accurate time estimates via text. That's the whole experience; the step-by-step guide covers the details.

More installs, fewer miles

Every hour a tech spends behind the wheel is an hour they're not installing glass. The Route Optimizer sequences each tech's day to cut the unnecessary driving, so the same crew fits in more jobs — without anyone working later. Less time between stops simply means more installs.

It routes through the glass supplier

This is the part generic route-planning apps can't do. The Route Optimizer reads your open purchase orders from PGW, Mygrant, Pilkington, and IGC and drops the warehouse pickup into the route on the way to the job. The glass gets picked up in the right order, on the right tech's route — no backtracking, no forgotten pickups or wasted trips.

On time, by the right tech

Promised customer time windows are respected, and jobs that need a specific skill like ADAS calibration only go to techs who are qualified for them. Your customer gets the right tech, when you said they'd be there — which means fewer callbacks and better reviews. Breaks, time off, and in-shop techs are all handled automatically, so the routes reflect how your shop actually runs.

See the day at a glance

Every route gets an efficiency score, so a manager can tell real work from windshield time in a glance. And because every run is saved, you can watch your days get tighter over time.

Ready when you are

The Route Optimizer is part of Omega EDI on the Enterprise plan, and it's available now. Schedule a demo to watch it route a real day on your own board, or see our pricing for the details. Already an Omega EDI customer? The step-by-step guide walks through every setting.